The Mobility Information Center is the main mobility information hub in Catalonia. The center integrates, transforms and disseminates mobility information to transport operators, public administrations and end users. During the visit, public transport service alerts can be seen on the centre’s videowall in real time. The T-mobilitat Customer Service and Information Center aims to become the leading center in the operation and definition of business processes regarding the customer service of the public transport system. The event will include a visit to the Call Center area, where the customer service calls are centralised and to the ticket office where users can obtain the T-mobilitat contactless card.
Meet-up point: Avinguda de la Granvia de l’Hospitalet, número 16-20, 08902 L’Hospitalet de Llobregat (10 minutes walking from the venue)