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Rachel Zack, Policy Strategist at Remix, is a shared mobility expert, working both from the agency side and as a consultant before joining the Remix team. For the last five years, she has occupied a unique space between policy and operations, helping agencies across the country develop new mobility strategies, roll out new mobility pilots and investigate possibilities around road user charging, shared mobility, and autonomous vehicles. Her passion is creating mode-agnostic policies and metrics that will help cities deliver public benefits to their citizens through their transportation investments and programming. Turning policy into operations in the pace of today’s innovative landscape makes her acutely aware of the pressing need for tools to visualise and analyse transportation usage, quickly explore new possibilities and see impacts, and build consensus to move ideas forward.