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Marielle Villamaux is Transdev Chief Client Officer. In her various managerial roles, both on the consulting side (Havas Group) and in urban services (since 2002 at Veolia Environnement, Transdev), she has driven expansion in terms of geographies and product/service portfolio. Alternating between strategic responsibilities and operational duties, Marielle has strengthened her passion for transformation, spurring growth by leveraging technological, environmental and customer upheavals. Passionate about “customer centricity”, as Group Commercial Director she designed the “Customer Experience Programmes”, strenghtening Transdev performances in terms of service culture and care, customer knowledge and insight. In her new position, Marielle is now concentrating in making Transdev the Partner of Choice of Transit Agencies. Marielle Villamaux is graduate of HEC Paris and Sciences Po Paris.