Group 4Fill 1Fill 1Page 1inGroup 11outlookpaperPDFStarFill 1Group 6zipfacebookinstagramlinkedinsocial/twitter@2xCombined ShapeCombined ShapeCombined ShapelunchCombined ShapeCombined ShapeCombined ShapeFill 1Artboardarrowicons/closeFill 1 Copy 2burgerArtboard

Tiago Farias is currently the President and CEO of CARRIS, the Lisbon Municipal Urban Bus and Trams Company. Tiago Farias is also an associate professor with tenure at Instituto Superior Técnico, Universidade de Lisbon, Portugal. As a manager, Prof. Tiago Farias was a member of the Board and COO of the Lisbon Mobility and Parking Municipal Company (2009-2012); the general manager of mobility and transport of the City of Lisbon (2014 – 2015) as well as the advisor of the Mayor of Lisbon for transport and mobility. In 2016 he was the President and CEO of Metropolitano de Lisboa, CARRIS and Transtejo /SOFLUSA the passenger ferry operator of Lisbon. He is currently also a member of the Policy Board of UITP, president of the International Bus Benchmarking Group (IBBG) and President of OTLIS – the Lisbon Integrated Contactless Transportation Ticketing Managing System.


  • June 11: Harvesting innovation for urban mobility

  • June 10: Establishing a public transport authority

    Benefits from strengthened cooperation between public transport operators and cities – Lisbon case

    In 2017 the Portuguese Government and the Lisbon Municipality agreed to handover control of the public transport operator (PTO) CARRIS to the local authority. As a tram and bus operator CARRIS is the provider of capillarity within Lisbon’s transport system, with its services being strongly linked to the territories. The change in ownership resulted in a profound transformation of the way the PTO collaborates with the city authorities. This presentation focus on providing examples of areas where such proximity has already delivered substantial results for the PTO, the city and other stakeholders. Examples include the enhanced cooperation in managing traffic conditions or the integration of public transport with parking and primary school ID cards, introducing cleaner technologies, digitalisation of the interaction with the clients, as well as better planning of the grid and new tariffs.