Senior Business Intelligence Analyst at MetrôRio, developing studies in ridership, mobility and special events since 2018. Among her projects are mega events such as Rock in Rio festival, Rio de Janeiro’s carnival and New Year’s Eve in Copacabana, with an annual audience of millions.
June 05: Leveraging Passenger Flow and Crowd Management with Technology and Innovation
Post-pandemic work models impacting passenger ridershipThe presentation shows how MetroRio, as a private operator, uses data to understand the passenger behavior and the stations profile, and how important this information is to improve the operation and passenger exeperience. A study conducted during the Covid-19 pandemic is an example on how differents data sources were used to understand the changes in the passenger behavior.