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Johannes has studied Biomedical Engineering at Giessen University and Business Administration at IWW Hagen Distance Learning University. Prior to 2008, he was the Head of Services Business for various sectors and Regions worldwide within Siemens AG. From 2008 to 2012 he was CEO of Siemens Rail Services and has then taken over the responsibility as Siemens Mobility Customer Services CEO. Johannes Emmelheinz has been CEO of Siemens Mobility Customer Services since 2012. 
The economic efficiency and availability of rail service are the keys to our customers success.